Privacy Policy

This Privacy Policy describes how We collect, use and protect information when You visit the Website, and it explains the privacy rights and choices available to You. By using the Service, You agree to the handling of information described on this page.

Interpretation and Definitions

Interpretation

Words that begin with a capital letter in this Privacy Policy have the specific meanings set out below. Those meanings stay the same whether a term appears in the singular or in the plural.

Definitions

For the purposes of this Privacy Policy, the following terms apply:

  • Company (referred to as "the Company", "We", "Us" or "Our" in this Privacy Policy) means the operator of the Website published at tracktl.com.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service refers to the Website and to all the content made available through it.
  • Usage Data means information collected automatically, generated either by the use of the Service or by the infrastructure that delivers it, such as the length of a page visit.
  • Website refers to every page published under the address tracktl.com.
  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual accesses or uses it.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

The Website can be read without creating an account and without telling Us who You are. If You choose to write to Us, We receive the details You include in Your message, which usually means Your email address and, where You give it, Your name.

We ask You to share only what is needed for Us to answer Your enquiry. We do not sell Personal Data, and We do not combine it with information bought from other sources.

Usage Data

Usage Data is collected automatically when You use the Service. It may include the Internet Protocol address of Your device, the browser type and version, the pages of the Website that You open, the time and date of Your visit, the time spent on those pages and other diagnostic data.

When You reach the Service from a phone or tablet, the same kind of information may be recorded, together with the type of mobile device You use and its operating system. We look at this information in aggregate to understand how the Service performs.

Tracking Technologies and Cookies

Cookies are small files that a website places on Your device. We use Cookies and similar technologies sparingly, to keep the Service working and to learn which pages are useful. You can instruct Your browser to refuse all Cookies or to tell You when one is being sent, although some parts of the Service may then work less smoothly.

The Cookies We may use fall into the following groups:

  • Necessary Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are required to deliver the pages You request and to keep the Service secure and available.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies remember choices You make, such as a display preference, so that You do not need to repeat them at each visit.

  • Analytics Cookies

    Type: Persistent Cookies

    Administered by: third parties

    Purpose: These Cookies help Us measure how visitors move through the Service so that We can improve its content and structure.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service, including monitoring how its pages are used.
  • To answer Your questions and respond to the requests You send Us.
  • To understand which topics readers find useful, so that We can plan and improve Our content.
  • To detect, prevent and address technical faults, misuse or security incidents.
  • To comply with legal obligations and to protect Our rights where the law requires or allows it.
  • To evaluate or carry out a merger, sale or transfer of some or all of Our assets, in which Personal Data may be among the assets transferred.

We use Personal Data only where We have a reason to do so, such as Your consent, Our legitimate interest in running and improving the Service, or a legal duty that applies to Us. We do not use Personal Data to make automated decisions that produce legal effects for You.

We may share Personal Data with providers that help Us host, secure or analyse the Service, strictly for the purposes listed above. These providers are permitted to process the data only on Our instructions.

Retention of Your Personal Data

The Company keeps Personal Data only for as long as it is needed for the purposes described in this Privacy Policy. Messages You send Us are normally kept for up to twenty-four months after Our last reply, unless a longer period is required to meet a legal obligation or to resolve a dispute.

Usage Data is generally kept for a shorter period, usually no more than fourteen months, except where it is used to strengthen the security or improve the functionality of the Service. When a retention period ends, We delete the data or anonymise it so that it can no longer be linked to You.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, an acquisition or a sale of assets, Personal Data may be transferred as part of that transaction. We will give notice before Personal Data is transferred and becomes subject to a different privacy policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Personal Data if the law demands it or in response to valid requests by public authorities, such as a court or a government agency.

Other Legal Requirements

The Company may also disclose Personal Data in the good-faith belief that doing so is necessary to comply with a legal obligation, to protect and defend the rights or property of the Company, to prevent or investigate possible wrongdoing in connection with the Service, to protect the personal safety of users of the Service or the public, or to protect against legal liability.

Security of Your Personal Data

The security of Personal Data matters to Us, and We use commercially reasonable measures to protect it, including encrypted connections to the Website and restricted access to the systems that hold data.

No method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security, and You share information with Us at Your own risk.

If We become aware of a security incident that is likely to affect Your Personal Data, We will take the steps that applicable law requires, which may include notifying You and the competent authorities.

Transfer of Your Personal Data

Information, including Personal Data, may be processed on servers located outside the state, province or country in which You live, where data protection laws may differ from those of Your jurisdiction. By using the Service and submitting information, You acknowledge that such a transfer may take place.

The Company will take the steps reasonably necessary to ensure that Personal Data is treated securely and in line with this Privacy Policy. No transfer of Personal Data will be made to an organisation or a country unless adequate safeguards are in place, such as contractual commitments that protect the data.

Delete Your Personal Data

You have the right to ask Us to delete the Personal Data that We hold about You, or to help You delete it. You may also ask Us to correct information that is inaccurate or to give You a copy of it.

To make a request, write to Us using the contact details at the end of this Privacy Policy. We may need to confirm Your identity before acting, and We aim to respond within thirty days.

Please note that We may need to keep certain information where We have a legal obligation or another lawful basis to do so. Where that applies, We will tell You which information is retained and why.

Children's Privacy

The Service is not directed at anyone under the age of 16, and We do not knowingly collect Personal Data from anyone under that age. If You are a parent or guardian and You believe that Your child has sent Us Personal Data, please contact Us.

If We learn that We have collected Personal Data from anyone under the age of 16 without verified parental consent, We will remove that information from Our systems promptly. Where consent is the legal basis for processing and Your country requires the agreement of a parent, We may ask for that agreement before We collect or use the information.

Links to Other Websites

The Service may contain links to websites that are not operated by Us, for example a reference source cited in an article. If You follow such a link, You will be taken to the site of that third party, and We strongly advise You to read the privacy policy of every site You visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.

Legal Compliance

We handle Personal Data in line with the data protection laws that apply to the Service, and We review Our practices when those laws change. Where a law grants You additional rights, such as the right to object to certain processing or to restrict it, We will honour them.

If You believe that Our handling of Your Personal Data does not meet legal requirements, You may raise the matter with Us first so that We can try to resolve it. You also keep the right to lodge a complaint with the data protection authority in Your place of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When We do, We will post the new version on this page and, where the change is significant, tell You by email if We hold Your address or through a prominent notice on the Service.

You are advised to review this Privacy Policy periodically. Changes take effect when they are posted on this page.

Contact Us

If You have any questions about this Privacy Policy or about the way Your Personal Data is handled, You can contact Us:

  • By email: support(at)tracktl.com

Please describe Your question or request as clearly as You can so that We can direct it to the right person. We read every message and reply as soon as We reasonably can.